Inside the Music Industry’s Ongoing Distribution Crisis

Hailing frequencies open… Forums Media The Biz Inside the Music Industry’s Ongoing Distribution Crisis

Viewing 1 post (of 1 total)
  • Author
  • #26453
    • Offline

    From Rolling Stone:

    ‘The Whole System Collapsed’: Inside the Music Industry’s Ongoing Distribution Crisis
    ‘It’s amazing how a company most have never heard of can bring the U.S. music industry to its knees,’ said one label exec struggling to get his artists’ records into stores

    Last fall, Steve Harkins was conducting a routine check on a shipment of records and CDs at Ingram Entertainment, a wholesale music distributor headquartered in Tennessee. Instead of vinyl, though, Harkins was amused to find that Ingram’s supplier had sent a pallet packed with bottles of windshield-wiper fluid. “I called customer service, they apologized profusely,” he recalls. “I said, ‘The thing that really bothers me is that you didn’t have the courtesy to throw in some car wax.’ ”

    No harm done — until a few weeks later, when Harkins received another surprise that suggested a troubling trend. This time, a shipment that was supposed to contain music came filled with bottles of prescription cough syrup. Other orders of records and CDs arrived damaged or incorrectly packed. “You can’t make this stuff up,” Harkins says. “In all my years of business, I’ve never been able to report that we’ve been missing significant quantities of product, and in its place, prescription cough syrup and carwash fluid.”


    “All parts should go together without forcing. You must remember that the parts you are reassembling were disassembled by you. Therefore, if you can’t get them together again, there must be a reason. By all means, do not use a hammer.” —IBM Manual, 1925

Viewing 1 post (of 1 total)
  • You must be logged in to reply to this topic.